Terms of Service

Introduction

Welcome to Clariozone. These Terms of Service ("Terms") govern your use of our website, services, classes, and programs (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Please read these Terms carefully before using our Services. These Terms constitute a legally binding agreement between you and Clariozone.

Acceptance of Terms

By creating an account, purchasing a membership, attending our classes, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other policies referenced herein.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our Services after any such changes constitutes your acceptance of the revised Terms.

Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

If you are using our Services on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.

Account Registration

To access certain features of our Services, you may need to create an account. When registering for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account information.

Membership and Payment Terms

We offer various membership options for our Services. By purchasing a membership, you agree to the specific terms and conditions for that membership type, including the duration, fees, and renewal terms.

Fees and Payment

All fees are in Australian Dollars (AUD) and are exclusive of applicable taxes unless otherwise stated. You agree to pay all fees associated with your membership in accordance with the payment terms. We use secure third-party payment processors to handle all transactions.

By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your purchase, including any applicable taxes and fees.

Automatic Renewal

Unless otherwise specified, memberships will automatically renew at the end of each billing period unless you cancel your membership before the renewal date. You authorize us to automatically charge the payment method on file for your membership renewal.

Cancellation and Refunds

You may cancel your membership at any time by contacting us or through your account settings. The cancellation will take effect at the end of your current billing period. We do not offer refunds for partially used membership periods.

For single session purchases and other non-membership services, our refund policy will be specified at the time of purchase. Generally, we offer refunds only in exceptional circumstances at our discretion.

Class Booking and Attendance

Our Services may include various classes and sessions that require advance booking. When you book a class, you agree to attend or cancel in accordance with our cancellation policy. Repeated no-shows or late cancellations may result in penalties or restrictions on your booking privileges.

Health and Safety

You acknowledge that participation in physical activities, including but not limited to yoga, pilates, aqua fitness, meditation, and tai chi, involves inherent risks, including the risk of physical injury. You assume full responsibility for your safety and well-being while participating in our Services.

You represent and warrant that you are in good physical condition and have no medical condition that would prevent your safe participation in our activities. If you have any concerns about your health or ability to participate, you should consult with a healthcare professional before using our Services.

You agree to follow all safety instructions and guidelines provided by our instructors and staff. We reserve the right to refuse service to anyone who appears to be impaired or whose participation may pose a risk to themselves or others.

Intellectual Property

All content on our website and Services, including but not limited to text, graphics, logos, images, videos, audio clips, and software, is the property of Clariozone or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from our Services without our prior written consent, except for:

• Temporary storage in your computer's cache memory during your personal use of our Services
• Storage of files that are automatically cached by your web browser for display enhancement purposes
• Printing or downloading one copy of a reasonable number of pages of the website for your personal, non-commercial use

User Conduct

When using our Services, you agree not to:

• Violate any applicable law, regulation, or these Terms
• Use our Services for any illegal or unauthorized purpose
• Harass, intimidate, or threaten other users or our staff
• Upload or transmit viruses, malware, or other malicious code
• Attempt to gain unauthorized access to our systems or networks
• Engage in any activity that interferes with or disrupts our Services
• Use our Services in a way that could damage, disable, overburden, or impair our servers or networks
• Collect or harvest any information from our Services, including personal information

Limitation of Liability

To the maximum extent permitted by law, Clariozone and its officers, directors, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, resulting from:

• Your access to or use of or inability to access or use our Services
• Any conduct or content of any third party on our Services
• Any content obtained from our Services
• Unauthorized access, use, or alteration of your transmissions or content
• Physical injury or property damage resulting from participation in our activities

In no event shall our total liability to you for all claims exceed the amount you paid to us for the Services during the twelve (12) months preceding the event giving rise to the liability.

Indemnification

You agree to indemnify, defend, and hold harmless Clariozone and its officers, directors, employees, affiliates, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your conduct in connection with our Services

Termination

We reserve the right to suspend or terminate your access to our Services at any time, with or without cause and with or without notice. Upon termination, your right to use our Services will immediately cease.

All provisions of these Terms that by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Sydney, Australia, for the resolution of any dispute arising from or relating to these Terms or your use of our Services.

Miscellaneous

These Terms, together with our Privacy Policy and any other legal notices or additional terms and conditions published by us, constitute the entire agreement between you and Clariozone concerning your use of our Services.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision.

We may assign our rights and obligations under these Terms to any party at any time without notice to you, but you may not assign your rights or obligations without our prior written consent.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

Clariozone
25 Harmony Lane
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: +61 2 8549 3721